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Privacy Policy

Last updated: 18 June 2012

101 Private Tutors Ltd care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions ("Website Terms").

By accepting our Website Terms or by visiting www.101privatetutors.co.uk ("the Website") you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by 101 Private Tutors Ltd. 101 Private Tutors Ltd believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.

Some of the Personal Data we hold about you may be 'sensitive personal data' within the meaning of the Data Protection Act 1998.

  1. Collecting Information
    1. We may collect Personal Data about you from a number of sources, including the following:
    2. From you when you contact us using the online form on this website, or by phoning us.
    3. From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
  2. Using Your Personal Information
    1. Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:
      1. To help us to identify you when you contact us.
      2. To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future.
      3. To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
      4. To help to prevent and detect fraud or loss.
      5. To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about the service that we are providing for you.
      6. We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
    2. We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.
    3. We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
      1. If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
      2. If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
      3. We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes of providing tutoring services. Those parties are bound by contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.
    4. Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.
  3. Protecting Information
    1. We have strict security measures to protect Personal Data. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  4. The Internet
    1. If you communicate with us using the Internet, we may occasionally email you about any services that we are providing for you.
    2. Please remember that communications over the Internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.
    3. We may record information about how people have used this website. This information may include the IP address of the computer from which this website is accessed, and the URL of the website from which users were directed to this website. All data is recorded anonymously and IP addresses are irreversibly encrypted so that no-one (not even us) may read them. This helps us to understand how our customers and potential customers use our website so we can develop and improve the design, layout and function of the site.
  5. Links
    1. The Website may include links to other websites. We do not provide any personally identifiable customer Personal Data to these third-party websites.
    2. We exclude all liability for loss that you may incur when using these third party websites.
  6. Further Information
    1. If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Manager, 101 Private Tutors Ltd, 101 Grange Drive, Melton Mowbray, Leicestershire, LE13 1EZ, or email us at directors@101privatetutors.co.uk.
    2. We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.
    3. You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at directors@101privatetutors.co.uk. This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.
    4. If you would like access to the Personal Data that we hold about you, you can do this by emailing us at directors@101privatetutors.co.uk or writing to us at the address noted above. There may be a nominal charge of £10 to cover administrative costs.
    5. We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at directors@101privatetutors.co.uk or write to us at the address above to update your Personal Data.